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Joycon help !!!

trix

New Member
Good evening, im in dire need of some expert help.

My daughters right joycon just won't connect with her switch. It works as a standalone or in the hand held controller, it's looks to connect (little pulse thing when you slide it on to the console) and works to navigate menus but the moment you go to a game it wants to configure as a handheld and it won't attach.

I've disconnected, re paired but nothing works. I've basically tried everything I've read online so far but nothing has worked (most don't seem to pulse when slotted into the console)

Please help

Anybody able to assist please
 

trix

New Member
First port of call they fobbed me off.

Very strange scenario as it works in every way when attached to screen until you start a game
 

Nintendo X

The Legend
Staff member
First port of call they fobbed me off.

Very strange scenario as it works in every way when attached to screen until you start a game
Well, I don't know what to tell you, then. Because that's basically the only way to get your Joy Cons repaired or replaced...
If you are currently experiencing this "Joy-Con Drift" issue, be sure to go to support.nintendo.com/joyconrepair to submit a ticket so you can get yours repaired for free. If you have an existing or completed repair order, call in (US & Canada) to 1-855-548-4693 to get your refund.
"At Nintendo, we take great pride in creating quality products and we are continuously making improvements to them. We are aware of recent reports that some Joy-Con controllers are not responding correctly. We want our consumers to have fun with Nintendo Switch, and if anything falls short of this goal we always encourage them to visit http://support.nintendo.com so we can help."
 
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