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Switch Docking with Tv Technical Question

Pishab

New Member
Hello,
We currently have two switches in our household. A original generation switch, and the animal crossing specific switch. I have come across an interesting bug/issue. The original switch is my wife's, and gets far more play time. It was updated to version 13.10. When we attempted to dock the switch today it shows no connection but the green light is on. Restarting the switch shows no improvement and it works perfect in hand held mode. I attempted the following:
  • replace HDMI cable (Including the better cable equip to handle HDR that was in my ps5. )
  • swap power supplies (We use only the ones that came with the two switches / and keep the specific ones with their specific docks)
  • Swap to the other dock (We use the animal crossing one primarily because its cute duh)
  • Reset the switch itself.
I noticed something specific in the software update settings in 13.0.0 that they added a dock firmware update. I attempted to start this update and place it in the dock to update the firmware. The console told me the dock was updated.

Here is where everything gets super interesting. I busted out my switch the Animal Crossing switch. I placed it in the dock and it worked fine. It is on update 12.1.0.
Then that console was updated to 13.1.0 and stopped working with the dock completely. I noticed in Nintendo's official patch notes the Dock firmware was added in 13.0.0 so could this firmware update be affecting dock connectivity/Is there any reported issue as a whole I am missing?

For reference please find the release notes here
 


Invalid-user#107

New Member
S
Hello,
We currently have two switches in our household. A original generation switch, and the animal crossing specific switch. I have come across an interesting bug/issue. The original switch is my wife's, and gets far more play time. It was updated to version 13.10. When we attempted to dock the switch today it shows no connection but the green light is on. Restarting the switch shows no improvement and it works perfect in hand held mode. I attempted the following:
  • replace HDMI cable (Including the better cable equip to handle HDR that was in my ps5. )
  • swap power supplies (We use only the ones that came with the two switches / and keep the specific ones with their specific docks)
  • Swap to the other dock (We use the animal crossing one primarily because its cute duh)
  • Reset the switch itself.
I noticed something specific in the software update settings in 13.0.0 that they added a dock firmware update. I attempted to start this update and place it in the dock to update the firmware. The console told me the dock was updated.

Here is where everything gets super interesting. I busted out my switch the Animal Crossing switch. I placed it in the dock and it worked fine. It is on update 12.1.0.
Then that console was updated to 13.1.0 and stopped working with the dock completely. I noticed in Nintendo's official patch notes the Dock firmware was added in 13.0.0 so could this firmware update be affecting dock connectivity/Is there any reported issue as a whole I am missing?

For reference please find the release notes here
Hello,
We currently have two switches in our household. A original generation switch, and the animal crossing specific switch. I have come across an interesting bug/issue. The original switch is my wife's, and gets far more play time. It was updated to version 13.10. When we attempted to dock the switch today it shows no connection but the green light is on. Restarting the switch shows no improvement and it works perfect in hand held mode. I attempted the following:
  • replace HDMI cable (Including the better cable equip to handle HDR that was in my ps5. )
  • swap power supplies (We use only the ones that came with the two switches / and keep the specific ones with their specific docks)
  • Swap to the other dock (We use the animal crossing one primarily because its cute duh)
  • Reset the switch itself.
I noticed something specific in the software update settings in 13.0.0 that they added a dock firmware update. I attempted to start this update and place it in the dock to update the firmware. The console told me the dock was updated.

Here is where everything gets super interesting. I busted out my switch the Animal Crossing switch. I placed it in the dock and it worked fine. It is on update 12.1.0.
Then that console was updated to 13.1.0 and stopped working with the dock completely. I noticed in Nintendo's official patch notes the Dock firmware was added in 13.0.0 so could this firmware update be affecting dock connectivity/Is there any reported issue as a whole I am missing?

For reference please find the release notes here
Switching the hdmi cable did nothing for me. Do you think it's because the dock I use isn't the dock that came with my switch? I remembering switching docks with my dad about a year ago but it's been working fine when I switched them
 
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